Brad Keyes, CHSP, Senior Consultant

Brad Keyes, CHSP, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. His expertise is in the management of the Life Safety Program, including the Environment of Care and Emergency Management programs.

Keyes’ clients have included insurance underwriter groups, hospitals, ambulatory care centers, physician practice groups, and large integrated systems across the country. He analyzes and develops leadership effectiveness and efficiency in work processes, focusing on assessing an organization’s preparedness for survey, evaluating processes in achieving preparedness, and guiding organizations toward compliance. Keyes has been effective both in training large groups as well as meeting one-on-one with healthcare leaders. This work has involved organizational assessment; management training; ongoing coaching of task groups; and extensive one-on-one coaching of facility leaders.

Keyes presents at national seminars, regional conferences, and audio conferences and teaches the Life Safety Boot Camps series to various groups and organizations. He is the author or coauthor of the following HCPro/Greeley books: Physical Environment Online: A Guide to the Joint Commission’s Safety Standards (2010), The Joint Commission Survey Coordinator's Handbook, Tenth Edition (2009), and Life Safety Compliance Manual: A Guide to the Joint Commission Standards (2008). Keyes has also authored a variety of articles addressing features of life safety and fire protection, as well as white papers and articles on the Building Maintenance Program. Keyes is currently the contributing technical editor of the monthly newsletter Healthcare Life Safety Compliance and is certified as a Healthcare Safety Professional by the Board of Certified Healthcare Safety Management.

Prior to joining The Greeley Company, Keyes worked in the healthcare field for more than 30 years, most recently as safety officer at a large Midwest hospital. He also was one of the original Life Safety Code? specialist surveyors for The Joint Commission and has more than three years of experience in hospital accreditation surveys.

Steven MacArthur, Senior Consultant

Steven A. MacArthur is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. He brings more than 30 years of experience in the healthcare environmental services and safety fields—including more than 20 years in acute care hospitals—to his work with hospitals and healthcare organizations across the country.

MacArthur provides on-site safety assessments and helps facilities to prepare for and respond to Joint Commission/CMS accreditation and OSHA compliance surveys. His clients include hospitals, physician practices, ambulatory care, long-term care, home care, and behavioral health facilities. MacArthur also provides educational programs; specifically consulting and presenting on The Joint Commission’s Environment of Care, Life Safety Code®, and Emergency Management standards; CMS’ physical environment Conditions of Participation; and guidelines and regulations of the Occupational Safety and Health Administration (OSHA), the Environmental Protection Agency, the Department of Environmental Protection, and the Department of Public Health.

MacArthur is the author of many HCPro/Greeley books, including the following:
 

• The Hospital Safety Director’s Handbook, Fourth Edition (2009)
• Safety Risk Assessment Tools: Strategies for Joint Commission Compliance (2007)
• Environment of Care Sample Annual Evaluation and Report to Leadership, Second Edition (2006)
• Hospital Safety Crosswalk: Comparing Environment of Care, CMS, and OSHA Requirements (2006)
• Safety-Mail: JCAHO Survey Readiness Tool (2006)

In addition, he is contributing editor to HCPro’s Briefings on Hospital Safety and offers advice and best practices on a variety of hospital safety topics on HCPro’s Hospital Safety Center blog, Mac’s Safety Space (www.hospitalsafetycenter.com).