The Compliance Myth: How You Might be Jeopardizing Quality and Satisfaction


Many compliance-related activities that exist in hospitals today are carried out based on the mythological belief that these things must be done to maintain the strict requirements set forth by regulating bodies such as CMS, The Joint Commission, and others. Hospital businesses are undertaking these efforts and expenses based on the myth instead of the… [Read More]

To Report or Not to Report: What to Do about the Recent NPDB Guidebook Update


In April 2015, the National Practitioner Data Bank (NPDB) published its first new guidebook in 13 years. It includes a significant expansion of the NPDB’s definition of an investigation with direct impact on reporting requirements for physicians or dentists who resign while under investigation. Across the country, medical staff leaders, medical services professionals, and healthcare… [Read More]

How “Leaning” Your EMR Improves Quality, Safety, Efficiency and Regulatory Compliance

We have all had beliefs we held to be true, only to find out at some point in the future that those beliefs were myths. And most of us have experienced or witnessed the crippling effects that the belief “more is better” can have. Steve Bryant, Senior Vice President and Managing Director of The Greeley Company, understands how regulatory myth, overinterpretation, and… [Read More]

Credentialing in an Era of Heightened Employment, Consolidation: 4 Strategies to Tame the Beast

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As more practitioners and newly-minted medical school graduates seek hospital-based employment, the need for quality credentialing grows. On top of this, as hospitals form more expansive networks and systems, small inefficiencies in individual credentialing processes compound and become increasingly disruptive at the network and system level. The Greeley Company has identified today’s top four common credentialing challenges:… [Read More]

7 Steps to Achieve Physician-Hospital Alignment, Collaboration and Trust

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Healthcare’s second curve is coming fast. Hospital and health system leaders know they won’t survive it without improving alignment, collaboration and trust with physicians. The first curve was all about pay for volume. Physicians had to crank RVUs and hospitals needed heads in beds. For the most part, a hospital’s success on the first curve… [Read More]

CMS Termination Letter: What to Expect and How to Prepare


If your hospital has received a Statement of Deficiencies (CMS Form 2567) with Notice of Immediate Jeopardy or Notice of Termination, it has been determined that your hospital has a condition-level deficiency. This means your hospital is not in substantial compliance with one or more of the CMS Conditions of Participation. Condition-level deficiencies are more serious… [Read More]