Seven Tips on Avoiding, Resolving Hospital-Physician Conflicts


Hospitals and physicians are grappling with major changes to their industry, as both parties strive to improve quality and outcomes and reduce costs while dealing with changing payment structures. This goal of achieving the triple aim will be impossible to attain without achieving alignment and collaboration between physicians and hospitals, according to Rick Sheff, MD,… [Read More]

High-Risk Credentialing: Best Practices for Temporary Privileges and Locum Tenens


In today’s challenging healthcare environment, certain influencers intensify the need for the routine use of temporary privileges and/or the ongoing use of locum tenens. A challenging recruitment and retention environment, as well as patient, community, and hospital needs, produce understandable pressure to quickly get certain practitioners and specialties credentialed and privileged. Overuse or abuse of… [Read More]

Long-Term Partnership Enhances Safety Program Efficacy and Compliance


A Midwest regional hospital with 350+ beds has been working with The Greeley Company for over eight years to support their physical environment survey readiness activities. The organization has faced increasing attention on the management of the physical environment by The Joint Commission, CMS, and state regulatory agencies. It has also become a rather complex organization,… [Read More]

Credentials File Audit Leads to Multiple Discoveries


After performing some random credentialing file reviews, a multi-entity health system of 200+ beds that is part of a larger academic medical system discovered that several of their credentialing files were incomplete and/or lacked appropriate documentation. The organization was concerned that these findings were not isolated and that many of their credentialing files might lack the… [Read More]

Providing Experienced, Skilled Management Support to Hospital Leadership Team

A 330-bed Midwestern acute care hospital had experienced many of The Greeley Company’s services, including onsite consulting, core privileging assistance, participation in national seminars, and membership in The Greeley Membership Program. When their medical staff services department (MSSD) supervisor and two other experienced medical services professionals (MSPs) left the organization in December 2014, leaving no experienced… [Read More]

Versatility and Teamwork Lead to Extended Stay, Multiple Roles

A 450-bed, cutting-edge, urban hospital on the East Coast initially sought an interim credentialing specialist from The Greeley Company to staff a 90-day assignment to assist with credentialing during the summer—their busiest months of the year. As circumstances have evolved, the client has asked to have the same interim staffer stay on to work on other… [Read More]

System-Wide Credentialing and Privileging Challenges & Opportunities

A large healthcare system recognized that the manner in which its credentialing activities are currently being carried out across its system does not consistently achieve the level of quality, timeliness, efficiency, high reliability, and value needed to succeed in today’s environment. Specific challenges include: Inconsistency and lack of standardization with credentialing and privileging processes Lengthy… [Read More]

Utilizing The Greeley Membership Program for TJC Survey Prep

As this rural, 225-bed tertiary care facility and teaching hospital was preparing for their Joint Commission survey, they sought to leverage onsite consulting assessments with offsite membership resources to optimize their state of readiness. The combination of services this client received as part of The Greeley Membership Program enabled leadership and staff to overcome ongoing survey challenges…. [Read More]

Creating A Return to Practice Policy

A 360-bed tertiary care facility and teaching hospital requested Greeley’s expertise and assistance with a privileging turf battle—specifically peripheral vascular privileges. The work involved creating a policy to guide the organization in ramping up skills for providers who have stopped practicing a particular set of clinical privileges. Like many Greeley Membership clients, this organization chose to utilize their… [Read More]

The Greeley Evolving Credentialing Standard


In 2001, The Greeley Company created The New Credentialing Standard to inspire improved credentialing programs. It was intended to help hospitals and other healthcare organizations prepare for increased scrutiny by private and regulatory agencies in charge of overseeing patient safety. It was also designed to identify and exclude doctors who have committed fraud or behaved unethically… [Read More]