Physical Environment Issues Top Citation Lists: Appropriate responses, policies improve results

During its triennial Joint Commission survey, an 80-bed hospital located an hour outside a major southwest metropolitan area was cited for a number of Environment of Care and Emergency Management issues. The survey was to be followed by an Evidence of Standards Compliance (ESC) survey, during which The Joint Commission would validate that the client had implemented the corrective actions as they said they would. Due to its small size and limited onsite staff and expertise, the hospital sought Greeley’s assistance following its survey.

Read this client’s story here

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