A large healthcare system recognized that the manner in which its credentialing activities are currently being carried out across its system does not consistently achieve the level of quality, timeliness, efficiency, high reliability, and value needed to succeed in today’s environment.
Specific challenges include:
- Inconsistency and lack of standardization with credentialing and privileging processes
- Lengthy turnaround times for the initial appointment process
- Lack of physician satisfaction with the credentialing and privileging process
The healthcare organization has sought assistance from The Greeley Company to establish a comprehensive look at the current state of credentialing activities throughout its system, identify future state improvement opportunities, and make recommendations for implementation of necessary changes to enhance the value of credentialing activities across the system.
Read this client’s story here.