The Greeley Company’s Evolving MSP Competencies

When we think about the essential elements of a truly effective medical staff services department or credentialing office, we recognize the pivotal role of the medical services professional (MSP).  But what would a progressive medical staff services department or credentialing office look like if it continuously fulfilled its mission in patient safety while also supporting physician-hospital integration and alignment—as the most highly functioning organizations now expect? To accurately respond, we must redefine the general competencies for all MSPs.

Whereas job descriptions list roles, responsibilities, and functions to define a position, competencies identify the knowledge, skills, and abilities required to succeed within the role and the profession at large.

The Greeley Company presents six areas as a framework for defining the dimensions of performance—or competencies—for all MSPs within this white paper.

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