Partnership for Survey Success
Enhancing patient safety and finding real value in clinical compliance
Are you ready for survey?
The three-year mark is fast approaching since your last triennial survey. While keeping compliant with accreditation standards is a foundational goal for your organization, and ever-present in the back of your staff’s minds, the reality is that it’s near impossible to come away unmarked. The pressure of patient care often takes precedence over check-box activities. It’s a challenging balancing act, but one that offers real value with the right survey program in place – for you and for your organization’s patients.
We can help
Partnership for Survey Success Methodology
At the completion of each phase, we will provide a written report of findings with recommendations for improvements and corrective actions
(immediately following survey)
- Conduct pre-survey document review to identify and sort prior survey high-risk/high-impact findings
- Collaborate on developing implementable corrective action plans for submission to accrediting organization
- Evaluate level of success in achieving sustainable improvements related to prior corrective actions
- Conduct exit conference with executive leadership and designees to present findings and recommendations for improvement
(mid-point in triennial survey cycle)
- Evaluate level of completion of hospital’s corrective action plan
- Provide synopsis of areas of noncompliance or lack of progress along with recommendations for achieving intended goals
(in anticipation of survey)
- Review high-risk vulnerabilities commonly existing in the environment of care (EOC); identify areas requiring immediate action
- Consult with staff on how to demonstrate that prior deficiencies are corrected
- Conduct readiness survey rehearsal with staff to prepare for survey
- Evaluate current state of survey readiness, provide recommendations for enhancing staff survey response
The Greeley Difference
Clinical compliance and survey preparation must evolve – just-in-time mock surveys may not provide the value healthcare organizations need. We partner with our clients over the course of their accreditation cycle to sort through survey findings, focus on resolving the high-risk underlying root causes, and simplify processes to enhance long-term success. We leverage our decades of experience, proven methodology, access to regulatory insights, and library of model documents to partner with our clients.
The value? Fewer citations, better documentation. But more importantly, the value of this approach can be found in the patient outcomes. Fewer falls. Fewer infections. Fewer mistakes. Higher satisfaction.
Want to know more about Greeley’s Partnership for Survey Success?
Our Featured Leaders
Vice President, Client Services
Meg is a seasoned healthcare consultant who brings more than 25 years of experience to her role as Vice President Client Services. She plays an instrumental role in driving the company’s mission to help healthcare organizations solve complex challenges, improve efficiency, comply with regulations and standards, achieve practitioner engagement and alignment, and excel in delivering high-quality, cost-effective patient care.
Lisa Eddy, MSN, MHA, RN, CPHQ
Vice President, Clinical Compliance & High Reliability
Lisa has more than 25 years of experience in CMS certification and accrediting agency regulatory compliance. First-hand knowledge at the executive nursing level, hospital operations, quality and risk management and critical care nursing are all embedded in the guidance she provides to organizations to help them achieve and maintain regulatory approval.
Bud Pate, REHS
Vice President of Content Learning, Clinical Compliance & High Reliability
With more than four decades of experience, Bud is a nationally recognized expert in CMS and Joint Commission compliance, process simplification, clinical quality and patient safety. He works with healthcare organizations across the country to achieve sustainable, common sense solutions that promote efficiency, protect patients and comply with external regulatory requirements.