What does a right-sized and optimized medical staff services department look like? And how do you get there? Sally Pelletier, CPCS, CPMSM, shares the things all high-functioning MSSDs have in common, as well as five key performance indicators (KPIs) leaders can live by and adapt for. This article is a great resource for MSPs wondering… [Read More]
Accountability, Consistency, and Adaptability Create a Culture of Excellence See how Greeley’s CredenceSM medical staff outsourcing solution helped a hospital known as a center of clinical excellence to transform an underperforming medical staff services department into an accountable resource that both reflects and (now) champions its own culture of quality.
The most recent data shows unemployment among salaried employees at hospitals is flat-lining at 1.4 percent and turnover in healthcare (measured in quits and separations not related to layoffs) is tracking 20 percent higher than last year. As a result we are seeing more vacancies in key quality and leadership positions. The challenges with this… [Read More]
Can you connect these dots to suboptimal financial performance in your organization? Many hospitals, through merger/acquisition/integration, have a confusing governance structure where accountability and expectations are unclear. There are new and hold-over sets of overlapping bylaws and policies that are overly complex, duplicative, contradictory, or some combination thereof. And then there’s the org chart… This… [Read More]
Interested in exploring whether outsourcing medical staff operations is an option for one, some, or all of your medical staff operations challenges? Here’s a one-pager on common challenges and Greeley’s Credence solutions.
A well-structured, adaptable medical staff services department (MSSD) can make a real difference in today’s changing healthcare landscape. Mergers and acquisitions continue at a rapid pace, regulatory challenges are increasing, and payment models are evolving, all of which make the credentialing, privileging, and enrollment functions of the MSSD crucial. Increasingly, MSSDs are being tasked with… [Read More]