The onslaught of challenges created by COVID-19 have disrupted “care as usual,” driving rapid creativity and innovation in care environments. These urgent changes made to infection prevention practices, staffing models, and care settings have consumed significant organizational attention and resources and may bring new clinical quality and safety vulnerabilities.
At the same time, the expectations of regulatory and accrediting agencies will be higher than ever as they redeploy to the field in the days and months ahead. Hospitals cannot afford the distraction and cost of fending off severe regulatory findings, but they also cannot afford to waste precious resources addressing a host of minor, often silly, issues. It is more important now than ever for hospital leaders to identify and solve the few, truly important compliance challenges.
We can help.
For 20 years, we are proud to have worked hand-in-hand with hundreds of health systems across the country to implement survey readiness and response programs that identify and address safety risks as they arise, avoid the distraction of a thousand minor issues to focus on and permanently solve truly significant safety and compliance vulnerabiities, and address regulatory challenges through simple, efficient, safe processes. This approach allows health systems to take immediate action to resolve issues that place patients at risk, far before they become a regulatory or community reputation matter. More important, it brings focus away from the trivial many to the essential few.
Our mock survey approach, Greeley’s “Partnership for Survey Success,” emphasizes the identification of the root causes of survey vulnerabilities, providing sustainable solutions and improving overall efficiency at the point of care and service – all critical to building a lasting culture of high reliability care.
Our survey response and readiness solution allows you to: