Credentialing & Privileging

Credentialing & Privileging

Transform Your MSSD/CVO Into a Performance Powerhouse

Increasing demands to support the growing pains of healthcare organizations have put Medical Staff Services Departments (MSSDs) and credentialing verification organizations (CVOs) in the crosshairs. We help healthcare organizations optimize processes, technology, and staffing to accelerate revenue capture, mitigate regulatory and liability risk, enhance physician and employee satisfaction, and reduce delays in credentialing. With overlapping accountability to the medical staff and the business of the healthcare system, MSSDs and CVOs must become performance powerhouses.

Our Credentialing & Privileging Capabilities

Credentialing & Privileging

MSSD/CVO Process Optimization

We work with clients to optimize MSSD functions, such as meeting management and OPPE/FPPE. We help clients reduce turnaround time, increase revenue, improve physician satisfaction, and demonstrate ROI. Our consultants excel at assessing and implementing standardized credentialing workflows, optimizing technology, developing leading practice policies, redesigning privileging approaches, integrating recruitment and onboarding, credentialing and privileging, and enrollment with payers.

Credentialing & Privileging

MSSD/CVO Staff Optimization

We understand the importance of well-trained, engaged staff. We work with clients to improve productivity, create effective staffing models, overcome the challenges of staff turnover, and provide training and coaching to upskill staff. We also provide interim medical services professionals to help healthcare organizations through periods of unexpected staffing changes and growing workloads.

Credentialing & Privileging

Privileging Redesign

We’ve worked with clients to redesign privileging content for hospitals and healthcare systems for more than 30 years. Whether your organization is a critical access hospital or a multi-entity healthcare system, our privileging consultants can help you design a criteria-based, core privileging process customized to meet your needs using firm-developed, nationally recognized content.

Credentialing & Privileging

Merger & Acquisition Evaluations

As the industry continues to change and consolidate, we offer M&A services across a variety of functions. We work with clients to provide assessments of the credentialing and enrollment functions for acquisition targets, as well as acquisition-related assessments in accreditation and compliance, medical staff governance, medical staff effectiveness, the peer review process, and patient safety & high reliability care.

Our Clients See Results

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Efficient Credentialing

We often reduce primary source verification turnaround time to two to three weeks.

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Improved Processes

We leverage technology and redesign workflows to reduce duplication and improve ROI.

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Physician Satisfaction

We optimize processes resulting in improved physician satisfaction, better recruitment, quicker onboarding, and higher retention.

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Helping you deliver on the essential promise of healthcare.

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