November 21, 2024
10:00-11:00 a.m. PT | 1:00-2:00 p.m. ET
Picture the impact on a healthcare system should the medical staff services department (MSSD) unravel. Medical services professionals (MSPs) leave the organization due to burnout; those that remain, act out. Initial applications sit in a pile or unaddressed in your software. Temporary privileges are rampant. Medical Staff leaders and the medical group are outraged that delays in credentialing have lost them much needed physician and APP recruits while system leaders are justifiably concerned about new practitioners’ lack of ability to provide services and bill. The credentialing software platform is underutilized and lacks integrity making it difficult to know what is ‘true’ in terms of appointment dates, and the number of practitioners on staff. Payer Credentialing (enrollment) and the MSSD do not collaborate, and redundant work is a result. A multitude of personas with conflicting messages about which files are mission critical overwhelm the new MSSD Director.
While some healthcare organizations still view the medical staff services department as an unavoidable, paper-pushing and obligatory area, leading health systems recognize the strategic advantage of a fully optimized medical staff services department, due to its bearing on three core areas: performance, growth, and risk exposure.
Upon completing this session, the learner will be able to:
- Articulate the value of the MSSD from a performance, growth and cost/risk exposure perspective
- Educate Senior executives about the value of the MSSD
- Identify KPIs to measure success in medical staff services
Receive a CMS Adverse Action Notice? We can help!
If you need immediate assistance responding to regulatory and accreditation activity, please contact us today. Chartis Clinical Quality Solutions brings unmatched expertise helping clients develop Plans of Correction to address threats to accreditation or certification.
About the Webinar Series
Clinical Quality Insights, a Webinar Series, is a complimentary webinar program that provides insights into today's most challenging topics related to clinical quality, safety, and compliance.
Panel discussions are led by nationally-recognized healthcare industry experts, including Chartis and Greeley leaders. Each 60-minute webinar includes an interactive Q&A portion—come with your most pressing clinical quality questions.
